ECOS Mobility

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    Cancellation Charges:

    Chauffeur Drive vehicles –
    For Economy/Executive cars:
    a ) Cancellation made more than 3 hours before the duty reporting time: Nil.
    b) Cancellation within 3 hours before dispatch or no show once the car has left garage:  Half day (4hr/40kms).

    For Luxury, Royale, Vans and Coaches:
    a) Cancellation made more than 48 hours before the duty reporting time: Nil.
    b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).

    For Self Drive Bookings:
    a) Zero cancellation fee if the booking is cancelled before 24 hours.
    b) If booking is cancelled within 24 hours, 30% of  the total fare will be charged.
    c) In case of No show, 50% of the total fare will be charged.

    Credit Card Payment: ECOS (I) Mobility and Hospitality Pvt. Ltd. is authorized to charge the final bill amount upon the completion of your service. In case of “No Show” or “Cancellation”, ECOS (I) Mobility and Hospitality Pvt. Ltd. will be authorized to charge retention as per terms for No show and cancellation.

    Refund Policy 
    Refund will be made within 8 working hours or next business day after cancellation upon payment as per the cancellation policy.

    You can cancel your booking through website, app or support team. Cancellation charges will be applicable as per cancellation policy which is as follows:-

    Corporate Address
    ECOS (I) Mobility & Hospitality Pvt. Ltd.
    45, 1st Floor, Corner Market, Shivalik Colony, Malviya Nagar, New Delhi, Delhi 110017 (India)

    Email Address
    cars@ecosmobility.com
    billing.query@ecosmobility.com

    Phone Number
    011-4079 4079

    Billing and Shipping 
    billing.query@ecosmobility.com

    NOTE:- Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to customer’s email address.